Please read these terms carefully and be sure you understand it fully, because it explains and controls your legal relationship with us and your rights related to your use of the service.
Last updated March 1st, 2024
LiMore.ai [or axnspot.com.com the demo instance of LiMore.ai] (a product of Innoneur IT Venture Private Limited) and its subsidiaries and affiliates (the ‘Company’, ‘we’ or ‘us’) having its registered office at T-TBI, TBIC-18, Thejaswini Building, Technopark Campus, Trivandrum – 695581, Kerala is the data fiduciary under this Privacy Policy. The company is engaged in the business of researching, designing, developing AI applications and AI solutions by using cloud infrastructure to provide unique AI solutions to its customers/users
These Terms of Use (“Terms”) govern your use of LiMore.ai (“LiMore.ai”, “we”, “us”) website and conversational AIs (“Services”).
These Terms incorporate by reference our Privacy Policy, as well as any other written policies and documentation that we may provide from time to time. You agree to use our Services in compliance with these Terms.
Your use of our Services in any manner means that you agree to the Terms. Unfortunately, if you do not agree with these Terms, you may not access or use our Services.
You are strongly advised and requested to keep yourself updated with the terms of use and amendments/modifications thereto.
1. SERVICES
Use of Services
We grant you a non-exclusive right to access and use the Services during the Term (as defined below). Our service revolves around offering an innovative AI-based platform accessible through our website.
Logging in to our Service
If you are an existing user of LiMore application, you can log in by providing your registered number followed up with a one-time password(otp) which will be sent to your registered mobile number or email id. In doing so, you agree to provide us with all the information such as email address which is mapped in your existing account in LiMore Application.
Registering for Our Services
You register for our Services by providing us with your name and phonenumber. In doing so, you agree to:
● Provide us with complete and accurate registration information. You may not use a phone number that you do not control, and you shall not attempt to impersonate another person during registration and/or use.
● Be responsible for the security of your account. You accept that you are solely responsible for all activities that take place through your account and content that you insert on your account, and that failure to limit access to your devices or browser may permit unauthorized use by third-parties for which We will not be liable.
Other options to log in to Our Service
You can also log in into our Services by using other accounts such as Google, Facebook and Apple. By continuing with this option, you acknowledge that these platforms will share you name, email address and language preference etc, with Us. However, in case of any conflict our terms of use, privacy policy and cookie policy will supersede.
Subject to Your compliance with these Terms of Use, We grant You a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to use our website on a single electronic device that You own or control solely for Your own personal use and to avail the Services.
Eligibility:
Our Services are not intended for minors under the age of 18 and for users who are not resident of India. If you are a minor under the age of 18, please do not register for our Services or send any Personal Information to us. If you have reason to believe that a minor under the age of 18 is using our Services, please let us know immediately at hi@innoneur.com and we will seek to revoke access and delete
any associated information as quickly as possible.
Third Party Services
Our offerings may include third-party software, products, or services (“Third-Party Services”). Certain aspects of our services, such as our browse feature, may incorporate results generated by these services (“Third-Party Output”). Both Third-Party Services and Third-Party Output are governed by their respective terms, and we disclaim responsibility for them.If any of our third party brings an intellectual property infringement claim against you alleging that your usage infringes the third party’s intellectual property rights, you shall (a) defend against such claim and (b) reimburse for any damages that it suffers as a result of such infringement.
2. Acceptable Use
You agree that you will use our Services in accordance with the following rules, as well as any other written policies we may provide from time to time:
● Illegal Use: You must use our Services in absolute compliance with applicable laws present and future. If your use of our Services are limited by the laws applicable to you, you are not authorized to use our Services for that purpose.
● Harmful Uses: You shall not use or attempt to use our Services to generate harmful content. Such content includes material that may lead to harm or injury to yourself or others, content relating to unethical behavior, or content that may spread misinformation. This policy also bars attempts to use the Services to create content to be fraudulently represented as human-generated. We shall determine in our sole discretion and in accordance with applicable laws when a material/use is Harmful.
● Abusive Content: You shall not use or attempt to use our Services to generate hateful or discriminatory content, sexually explicit content, descriptions of graphic violence, or other types of shocking/inappropriate material which is impermissible under applicable laws
● Infringing Rights: You shall not use or attempt to use our Services to infringe or violate the rights of others, including violations of the privacy of others. This includes queries to surface the personal information of individuals, including phone numbers, addresses, and other similar sensitive data. You shall not use any content that you do not have the Intellectual Property Right to use or share in order to use our Services and We shall not be liable for any such infringement alleged or otherwise. We further reserve the right to initiate or support any necessary action, including but not limited to blocking your account, in the event such infringement is detected or reported.
● Security: You shall not attempt to engage with our Services in an effort to disable, disrupt, or otherwise subvert the security of our Services. This includes attempts to bypass or disable any content moderation and safety measures implemented within our Services.
● Reverse Engineering: You shall not use or attempt to use our Services to reverse engineer, decompile, or otherwise attempt to obtain the underlying models, algorithms, or source code of the Services. You shall not engage in this or any other activities with regard to our Services to build products that may be competitive with our services.
● Scraping: You may not scrape or attempt to “crawl” or “spider” any page, data, or portion of our Services, either via manual or automated means or buy, sell, or transfer API keys from, to, or with a third party.
● You shall not attempt to engage with our Service to develop any content that is against the public policy and national interest.
Any of the above prohibited uses shall be determined by us in our sole discretion and in accordance with applicable laws.
AI-based models are not fine-tuned to provide legal, financial and medical advice. You should never use our model to provide legal advice, financial advice, and for any diagnostic or treatment services for serious medical conditions,
We have further requirements for certain uses of our models:
1. Applications of our models intended for consumer interaction in medical, financial, and legal sectors, as well as in news generation or summarization, and other relevant contexts, should include a disclaimer for users. This disclaimer should communicate that the content has been generated with the use of AI and highlight its potential limitations.
2. Automated systems are required to inform users about their interaction with an AI system. Except for chatbots representing historical public figures, products simulating another individual must obtain explicit consent from that person or conspicuously provide labels such as “simulated” or “parody.”
3. Use of model outputs in livestreams, demonstrations, and research are subject to our Terms
4. Plugin policies
In addition to the disallowed usages of our models detailed above, we have additional requirements for developers building plugins:
● The plugin manifest must have a clearly stated description that aligns the functionality of the Application Programming Interface (API) exposed to the model.
● Avoid incorporating irrelevant, unnecessary, or misleading terms or instructions in the plugin manifest, descriptions within our website’s endpoints, or plugin response messages. This encompasses directives discouraging the use of other plugins or attempting to influence or prescribe model behavior.
● Refrain from using plugins to bypass or disrupt our safety systems.
● Avoid utilizing plugins to automate interactions with real human beings, either by simulating human-like responses or by responding with pre-programmed messages.
● Plugins that distribute personal communications or content generated by LiMore.ai (such as emails, messages, or other content), it is imperative that you explicitly disclose that the content was generated by AI.
Like our other usage policies, we expect our plugin policies to change as we learn more about use and abuse of plugins.The users are strongly advised and requested to keep themselves updated with the terms of use and amendments thereto.
Content co-authored with our website’s API
Creators who wish to publish their first-party written content (e.g., a book, compendium of short stories) created in part with our API are permitted to do so under the following conditions:
● The published content should be credited to your name or company.
● The involvement of AI in creating the content must be explicitly disclosed after the prior written approval from us in a manner that is easily noticeable to any reader and is easily comprehensible to the average reader.
● Content topics must adhere to our Terms of Use, avoiding subjects such as adult content, spam, hateful material, content inciting violence, or any other uses that could result in social harm or any other category which may be added from time to time.
3. Content
Customer Content
You and End Users may provide input to the Services (“Input”), and receive output from the Services based on the Input (“Output”). We call Input and Output together “Customer Content.” As between you and us, and to the extent permitted by applicable law, you will retain all ownership rights in Input.
Our Obligations for Customer Content
We will process and store Customer Content in accordance with our Privacy Policy. We will only use Customer Content as necessary to provide you with the Services, comply with applicable law, and enforce our Policies.
Your Obligations for Customer Content
You are responsible for all Input and represent and warrant that you have all rights, licenses, and permissions required to provide Input to the Services. The sole responsibility for utilizing the outputs, as well as assessing their accuracy and suitability for your specific use case, rests with you.
Similarity of Output
You recognize that given the nature of our services and artificial intelligence in general, the output may not be exclusive, and other users might receive similar content from our services. Responses specifically requested and generated for other users are not regarded as your output. The assignment of output mentioned earlier does not encompass the output of other users or any content provided as part of a third-party offering.
Our Use of Content
We will use the content of your conversations as well as other metadata to train our models, improve our Services, and create new Services. Our use of this data is provided in our Privacy Policy.
Accuracy
Artificial intelligence and machine learning are rapidly evolving fields of study. We continuously strive to enhance our services, aiming for increased accuracy, reliability, safety, and overall benefit. Due to the probabilistic nature of machine learning, there are instances where the use of our services may yield output that does not precisely reflect real individuals, locations, or factual information. We disclaim all liability in relation to the Output thus generated and reliability/publication or usage of the same is at your sole risk.
When you use our Services you understand and agree:
● The output may not consistently be accurate. It is not advisable to rely solely on the output from our Services as an absolute source of truth or factual information, or as a substitute for professional advice.
● Before utilizing or sharing output from the Services, it is imperative that you assess its accuracy and suitability for your specific use case. This evaluation may involve human review as necessary.
● Avoid utilizing any Output concerning an individual for purposes that could have legal, medical or other material repercussions for that person, such as, including but not limited to, making decisions regarding credit, education, employment, housing, insurance, legal matters, medical issues, or other significant aspects of their life.
● Our services might generate incomplete, incorrect, or offensive Output that does not reflect the views of LiMore.ai. If the output references any third-party products or services, it does not imply endorsement or affiliation with Limore.ai by the third party.
4. Confidentiality
Use and Non Disclosure
“Confidential Information” means any business, technical or financial information, materials, or other subject matter disclosed by one party (“Discloser”) to the other party (“Recipient”) that is identified as confidential at the time of disclosure or should be reasonably understood by Recipient to be confidential under the circumstances. For the avoidance of doubt, Confidential Information includes Customer Content. Recipient agrees it will: (a) only use Discloser’s Confidential Information to exercise its rights and fulfill its obligations under this Agreement, (b) take reasonable measures to protect the Confidential Information, and (c) not disclose the Confidential Information to any third party except as expressly permitted in this Agreement.
Exceptions
The obligations in provided above do not apply to any information that (a) is or becomes generally available to the public through no fault of Recipient, (b) was in Recipient’s possession or known by it prior to receipt from Disclosure, (c) was rightfully disclosed to Recipient without restriction by a third party, or (d) was independently developed without use of Discloser’s Confidential Information. Recipient may disclose Confidential Information only to its employees, contractors, and agents who have a need to know and who are bound by confidentiality obligations at least as restrictive as those of this Agreement. Recipient will be responsible for any breach of this Section 4 by its employees, contractors, and agents. Recipient may disclose Confidential Information to the extent required by law, provided that Recipient uses reasonable efforts to notify Disclosure in advance.
These confidentiality provisions shall be governed by our privacy policy.
5. Security
Our Security Program
We will maintain an information security program (including the adoption and enforcement of internal policies and procedures) designed to (a) safeguard the Services and Customer Content from inadvertent or unlawful loss, access, or disclosure, (b) recognize reasonably foreseeable internal risks to security and unauthorized access, and (c) mitigate security risks by conducting routine risk assessments and testing.
Our Security Obligations
As part of our information security program, we will: (a) implement and enforce policies related to electronic, network, and physical monitoring and data storage, transfer, and access; (b) deploy production infrastructure behind VPNs where possible; (c) require multi-factor authentication for employees; (d) configure network security, firewalls, accounts, and resources for least-privilege access; (e) maintain a logging and incident response process; (f) maintain corrective action plans to respond to potential security threats; and (g) conduct periodic reviews of our security and the adequacy of our information security program as aligned to industry best practices and our own policies and procedures.
6. Intellectual Property
These Terms do not provide you with any right, title, or interest in our Services, our trademarks (registered or applied for), or other intellectual property of LiMore.ai. We welcome any and all feedback, ideas for improvement, product proposals, and other suggestions. However, if you provide this to us, you recognize that we may use this without restriction and without any further notice or compensation to you.
Copyright Notices
If you believe that your copyright has been infringed by something on our Services, you can send us a notice to legal@innoneur.com On receipt of a compliant notice, we shall work to promptly remove or disable material identified as infringing. Please include the following information in your notice:
● A description of the work or works you claim have been infringed;
● A description of the content on our Services you claim to be infringing;
● Your contact information, including mailing address, telephone number, and email address;
● Your statement confirming a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
● Your statement confirming that the information you’ve provided is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
● If you wish to remove certain materials from our platform you can send us a takedown notice request and other required information in a format provided here.
7. Disclaimer of Warranties
OUR SERVICES ARE PROVIDED “AS IS.” EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE OR ERROR FREE, OR THAT ANY CONTENT WILL BE SECURE OR NOT LOST OR ALTERED. YOU ACCEPT AND AGREE THAT ANY USE OF OUTPUTS FROM OUR SERVICE IS AT YOUR SOLE RISK AND YOU WILL NOT RELY ON OUTPUT AS A SOLE SOURCE OF TRUTH OR FACTUAL INFORMATION, OR AS A SUBSTITUTE FOR PROFESSIONAL ADVICE.
8. Limitation of Liability
NEITHER WE NOR ANY OF OUR AFFILIATES OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA OR OTHER LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR THE SERVICE THAT GAVE RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE LIABILITY AROSE. THE LIMITATIONS IN THIS SECTION APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
Some countries and states do not allow the disclaimer of certain warranties or the limitation of certain damages, so some or all of the terms above may not apply to you, and you may have additional rights. In that case, these Terms only limit our responsibilities to the maximum extent permissible in your country of residence.
OUR AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.
9. Indemnity
If you are a business or organization, to the extent permitted by law, you will indemnify and hold harmless us, our affiliates, and our personnel, from and against any costs, losses, liabilities, and expenses (including attorneys’ fees) from third party claims arising out of or relating to your use of the Services and Content or any violation of these Terms.
10. Permission to use your Brand
By signing up and using our product, you permit us to use your brand name and logo in our marketing materials, case studies, testimonials and press releases.
11. Termination and Suspension
Termination
You are free to stop using our Services at any time. We reserve the right to suspend or terminate your access to our Services or delete your account if we determine:
● You breached these Terms of Use.
● We must do so to comply with the law.
● Your use of our Services could cause risk or harm to our website, our users, or anyone else, as decided in our sole discretion.
We also may terminate your account if it has been inactive for over a year.
If you believe we have suspended or terminated your account in error, you can write to us at
hi@innoneur.com.
Discontinuation of Services
We may decide to discontinue our Services, but if we do, we will give you advance notice.
12. Dispute Resolution
These Terms are subject to the laws of India. Any dispute, claim or controversy arising out of or relating to these User Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of our Service(collectively, “Disputes”) the parties shall attempt to settle the same amicably, through negotiation and consultation at such offices of Innoneur IT Ventures Private Limited or as Innoneur IT Ventures Private Limited may designate. In the event the dispute is not resolved internally between after at least 30 (thirty) days of negotiation, in good faith, the same shall be subject to binding and final arbitration in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time or in case the Arbitration and Conciliation Act, 1996 is no longer in force, as per any law relating to arbitration in force at the time of such reference. The reference shall be made to a sole arbitrator mutually appointed by Innoneur IT Ventures Private Limited and You. The place of the arbitration shall be Trivandrum, Kerla, unless otherwise mutually agreed by Innoneur IT Ventures Private Limited and You in writing. Subject to the above, any Dispute will be subject to the exclusive jurisdiction of courts in Bangalore, India.
Exceptions
This section does not require informal dispute resolution or arbitration of the following claims: (i) individual claims brought in small claims court; and (ii) injunctive or other equitable relief to stop unauthorized use or abuse of the Services or intellectual property infringement or misappropriation.
13. General Terms
Severability
If any part of these arbitration terms is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding of partial illegality or unenforceability would allow class arbitration, class action, or representative action, this entire dispute resolution section will be unenforceable in its entirety.
Assignment
You may not assign or transfer any rights or obligations under these Terms and any attempt to do so will be void. We may assign our rights or obligations under these Terms to any affiliate, subsidiary, or successor in interest of any business associated with our Services.
Delay in Enforcing These Terms
Our failure to enforce a provision is not a waiver of our right to do so later. Except as provided in the dispute resolution section above, if any portion of these Terms is determined to be invalid or unenforceable, that portion will be enforced to the maximum extent permissible and it will not affect the enforceability of any other terms.
Trade Controls
You agree to comply with all relevant trade control laws and regulations applicable to their trade activities in India. Non-compliance with these laws and regulations may lead to appropriate legal actions, and you shall indemnify us against any resulting losses or damages.
Entire Agreement
These Terms contain the entire agreement between you and us regarding the Services and, other than any Service-specific terms, supersedes any prior or contemporaneous agreements between you and LiMore.ai [or axnspot.com.com the demo instance of LiMore.ai] (a product of Innoneur IT Ventures Private Limited).
14. Changes to These Terms or Our Services
We are continuously working to develop and improve our Services. We may update these Terms or our Services accordingly from time to time. For example, we may make changes to these Terms or the Services due to:
● Changes to the law or regulatory requirements.
● Security or safety reasons.
● Circumstances beyond our reasonable control.
● Changes we make in the usual course of developing our Services.
● To adapt to new technologies.
Artificial intelligence is a fast-moving field, and we are continually working to make our Services better for our users. This means that our Services can and will change over time. We may augment, modify, discontinue, or suspend any part of our Services at any time. We will work to provide advance notice to you where appropriate, but you acknowledge that this may not always be possible.
The use of any of our Services after such an amendment to the Terms shall be considered an acceptance of all changes to the Terms. If you do not agree with the revised Terms, you must immediately cease any use of our Services.